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All the Right Stuff
Some property managers fly through their to-do lists with the greatest of ease,
while others send you to voicemail. Again. The difference between a serviceable
manager and a really great one may not be something they’re born with; but many in the industry feel superior management skills can and
should be learned. Great managers create results and foster trust in their
clients—it can be that simple.
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Managing Expectations
While the board is the one who makes important financial decisions for their
communities, it’s the property manager who handles day-to-day administrative tasks and keeps the
association’s buildings running smoothly. If there’s an issue in a condo building or homeowners association, the property manager
is usually the first person to hear about it—but the job of community management is about much more than just acting as a
sounding board for complaints.
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The Modern Property Manager
As technology has paved the way for easier entry into many career fields,
residential property management has taken on many changes—adjusting for a new generation of professionals from degree programs across the
country.
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Communicating With Your Property Manager
It was an odd call to management, but Erik Conrad, president of InCommercial
Property Group in Chicago, knew that when his residents have a gripe, they also
have the right to call and let him know what the problem is.
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Papers, Please!
Just think about this—you go to a doctor’s office for the first time and, hanging on the wall is an empty frame where his
medical degree should be. You question him about it and he tells you, sure, he
graduated from med school. He's totally qualified to wield a scalpel and
prescribe drugs. But there’s no proof. At this point, you probably get off the examination table and head
out the door. After all, with no degree, you probably wouldn’t let him take care of you. It could cost you your life.
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Prioritizing Projects
This is a great time to be on the board of directors of a condominium
association—if you like a challenge.
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Lincoln Park
Two miles north of downtown Chicago you find one of the Windy City’s quintessential neighborhoods, Lincoln Park. Lincoln Park is located along the
lakefront and comprises the area north of North Avenue, south of Diversey
Parkway, west of the Lake Michigan and east of the Kennedy Expressway.
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Working Towards a Resolution
Sometimes in the heat of the moment, when disagreements are at their worst, the
possibility of solving a problem without going to court seems remote at best.
Arguments may have been brewing for days or weeks with each side becoming more
and more entrenched in their own rationale and reasoning. Lines may have been
drawn in the sand and threats of litigation hurled with reckless abandon.
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